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DSP Workforce Development 

“The direct support workforce is one of the highest demand workforces in the U.S. The expansion needed in this workforce is unlikely to happen without significant changes in how professionals are recruited, trained and supported.-Report to the President 2017, America’s Direct Support Workforce Crisis: Effects on People with Intellectual Disabilities, Families, Communities and the U.S. Economy

Are you READY? 

Capital Services and N. Burton Consulting have collaborated on development and implementation of a DSP Workforce Development Model that supports HCBS agencies investing in their DSP workforce, scale that investment across their organization to better ensure: 

  • Reduced Turnover

  • Increased Retention 

  • Improved Quality

  • Culture of Learning 

How do we do this?  

  • Develop a DSP Workforce Organizational Alignment implementation and communication plan

  • Streamline recruitment and retention based on agency need/DSP demographics

  • Enhance onboarding/orientation practices to reflect CMS DSP core competencies 

  • Refresh HR and program policies and procedures  to support Workforce Organizational Alignment

  • Analyze current benefit offerings based on agency DSP demographics and needs.

  • Recommend person specific, technology enhanced supports, to increase independence  

Contact

Please reach out to Nick Burton, CEO of N. Burton Consulting LLC at Nick@nburtonconsulting.com to learn more. 

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